Terms for Creators

The creation and use of an account as a Creator on the online content platform www.maloum.com is open only to users who are entrepreneurs within the meaning of Section 1 of the Austrian Commercial Code (UGB) and who act as entrepreneurs in their activities on the online content platform. Consumers are therefore prohibited from registering as Creators.

1 Definitions and Subject Matter of the Agreement

1.1 neolime GmbH, Kolonitzgasse 2/54, 1030 Vienna, FN 574724h (hereinafter “Provider”), operates the online content platform “MALOUM” at www.maloum.com as well as the associated subdomains and applications. Through MALOUM, the Provider makes certain content (“Content”) as well as technical services and features available to registered users.

1.2 “Creators” are those users who, after registering, have converted their user account into a Creator account and offer content, services, or products via MALOUM as business operators within the meaning of Section 1 of the Austrian Commercial Code (UGB).

1.3 A “Fan” is a user who consumes content from Creators, follows Creators, or subscribes to or accesses content provided by Creators, either free of charge or for a fee.

1.4 "Online Content Platform" or "MALOUM" refers to the digital web service operated by the Provider through which Creators can publish Content and Fans can access this Content free of charge or for a fee.

1.5 "Services" refers to all functions, features, and services provided by the Provider via MALOUM, regardless of whether they are offered for a fee or free of charge.

1.6 "User" refers to both Creators and Fans.

2 Scope of Application

2.1 These Terms of Use, including the Appendix, apply to all contractual relationships between the Provider and Creators who have converted their user account on the online content platform www.maloum.com into a Creator account in order to make content available to fans via the platform, with respect to the use of the online content platform and the Provider’s related services.

2.2 In addition to these Terms of Use, Creators are aware of the current version of the Terms and Conditions applicable to Fans and agree to comply with the provisions of those Terms and Conditions.

2.3 The language of the agreement is German. The German and current versions of these Terms and Conditions and these Terms of Use shall prevail; translations are provided for information purposes only.

3 Changes to These Terms of Use

3.1 The Provider reserves the right to amend these Terms of Use and will notify the Creator of any intended changes via email four weeks in advance. If the Creator objects to the change, the contractual relationship shall terminate upon the effective date of the amended Terms of Use with the same legal effect as an ordinary termination.

4 Registration

4.1 Each Creator must verify their status as a business owner during the process of converting their user account by providing appropriate documentation (e.g., VAT number). Registration as a Creator occurs by first creating a user account and then changing the account type from a Fan Account (default account) to a Creator Account upon submission of the required documentation.

4.2 Upon completion of the conversion process, the user submits an offer to the provider to enter into a contract for the use of the online content platform as a Creator. The user agreement as a Creator is not concluded until the provider sends a contract confirmation via email to the email address provided by the Creator. The Provider reserves the right to a two-week period to review the user’s offer and information regarding the conclusion of a user agreement as a Creator and to accept or reject it.

4.3 The Creator Account is a personal, non-transferable account that is set up and managed by the Creator. The Creator remains solely and fully responsible for the use of the Creator Account, all published content, and all interactions that take place via the Creator Account, regardless of whether these are carried out personally or with the involvement of third parties.

5 Term of the Agreement and Termination

5.1 The User Agreement as a Creator is entered into for an indefinite term. The Provider and the Creator may terminate the User Agreement at any time without cause by giving four weeks’ notice via email to support@maloum.com, effective at the end of any given month.

5.2 As soon as the Provider receives the Creator’s notice of termination, the Provider will process the termination immediately. Once the notice has been processed, fans will no longer be able to subscribe or enter into other paid agreements for on-demand access to the Creator’s content, and the framework agreement between the Provider and the Creator will also automatically terminate. From that point on, the Creator will no longer be able to manage the account, the channel, or its content.

5.3 The Provider reserves the right to continue existing Fan subscriptions until their respective contractual expiration dates despite the notice of termination and to deactivate and delete the creator’s channel only after those dates have passed.

5.4 Regardless of this, the Creator remains solely responsible for the publication, monetization, and deletion of their content. If the Creator deletes content—in particular paid or already unlocked content—before existing subscriptions expire, or if they request the early and complete deletion of their Creator account before the expiration of the period specified in Section 5.1, this is done at their sole responsibility.

5.5 The Creator is liable for all resulting claims by Fans, in particular claims for refunds, reductions, or damages. If Fans assert such claims against the Provider, the Creator shall, upon first request, indemnify the Provider against all resulting claims, damages, and reasonable legal and defense costs.

5.6 Upon the termination taking legal effect, the Provider will delete the Creator’s channel and all related personal data and content (images, videos, the Creator’s profile, etc.), to the extent that such content was uploaded or posted by the Creator to the online content platform and provided that no legitimate interests of the Provider in continued storage (e.g., for defense in a legal dispute) preclude such deletion.

5.7 Notwithstanding the right to terminate the contract under ordinary terms, both contracting parties have the right to terminate the contract for cause. Cause exists, in particular, if—taking into account all circumstances of the individual case and weighing the interests of both parties—the terminating party cannot reasonably be expected to continue the contractual relationship until its ordinary termination. In particular, a valid reason for extraordinary termination by the Provider exists if

– the Creator violates material provisions of these Terms of Use or legal regulations related to the use of the platform,

– the Creator, despite a warning, continues to violate or repeatedly violates the Provider’s rules of conduct or content guidelines, or

– the Creator publishes content or takes actions that are likely to significantly impair the reputation, security, or proper operation of the platform or the community.

5.8 In the event of extraordinary termination by the Provider, any claims by the Creator that are not yet ready for settlement and not yet due shall expire immediately. Upon issuance of the extraordinary termination, the Provider will lock the Creator’s account and channel to prevent the Creator from making changes and will delete them upon expiration of the last subscription held by a fan.

5.9 Any revenue a Creator has earned in connection with intentional acts or gross breaches of contract may be reversed by the Provider at its sole discretion. If such amounts have not yet been paid out to the Creator at the time of discovery, the Provider is entitled to withhold them in whole or in part or to set them off against existing claims. If such revenue has already been paid to the Creator, the Provider is entitled to reclaim it to the extent permitted by law, provided that the revenue is based on a material breach of these Terms of Use, applicable law, or the legitimate interests of the Provider or other users.

6 Identification Process, Content Activation, Consent of Affected Individuals

6.1 Before activating the Creator’s content, the Provider will verify the identity and age of all persons depicted in the content to ensure that all depicted persons are of legal age.

6.2 The release of content requires the written consent of all persons depicted therein to their depiction in the content itself, to the public distribution of the content, and to the uploading of the content to the Provider’s website.

6.3 To verify the legal age and consent of the individuals depicted in accordance with Sections 6.1 and 6.2, the provider will require written proof from the creator.

6.4 The Provider will only allow the uploading of content by identified, adult creators; will request an official photo ID for verification and validation; and will use additional checks to ensure that the official photo ID is actually in the creator’s possession and belongs to them. To carry out the identification process, the Provider reserves the right to engage a third-party provider that specializes in the validation of government-issued identification documents.

7 Rights and Obligations of the Creator

7.1 The Creator is obligated to immediately update all information regarding their identity, contact details, and tax information in their user profile as soon as any changes occur. This applies in particular if the Creator loses their small business status or receives a VAT number.

7.2 The Creator agrees to comply at all times with all applicable legal provisions as well as the requirements of these Terms of Use and the Terms and Conditions applicable to Fans. In particular, the Creator must ensure that the content provided, published, or distributed by them does not infringe on the rights of third parties and does not violate any legal provisions—in particular, but not exclusively, criminal law, youth protection laws, copyright law, data protection laws, or competition law. The Creator bears sole responsibility—subject to any other obligation to indemnify and hold the Provider harmless—for the legality of the content published by him and/or on his behalf and/or with his consent.

7.3 The Creator must obtain the necessary written consents and grants of rights from all persons who appear or are heard in the content uploaded by the Creator or who otherwise hold rights to the content or other uploaded data. This includes, in particular, consent to be depicted and the grant of the right to distribute, publish, and make the content available on the Provider’s website. The Creator must ensure that all persons depicted in the uploaded content and other uploaded data are of legal age. The Creator must document and provide proof to the Provider of their age as well as their ownership of the necessary personality rights to the content and other data uploaded by them. The Provider will verify and retain this proof of personality rights. The Provider reserves the right to refuse to publish or to delete content if such proof is not provided or if there are doubts regarding its accuracy.

7.4 The Creator shall indemnify the Provider and its affiliated companies, as well as the governing bodies, employees, legal representatives, shareholders, or agents of the Provider and the companies affiliated with it from all third-party claims arising from legal violations caused by the content uploaded by the Creator to the online content platform, thereby indemnifying and holding them harmless, and to assist them as a co-party in any related legal proceedings. The same applies in the event that third-party claims are brought against the Provider (as well as against companies affiliated with the Provider under corporate law and the officers, employees, legal representatives, shareholders, or agents of the Provider and such affiliated companies) in connection with the Creator’s other use of the Provider’s services. The obligation to indemnify and hold harmless includes all costs of appropriate legal defense, court costs, and any damages and penalties.

7.5 The Creator is entitled to engage third parties as supporting service providers to assist the Creator in the use, administration, and operational management of the Creator Account. Such permissible support may include, in particular, the creation, editing, management, organization, and publication of content, as well as administrative, technical, or other support activities related to the Creator Account and associated interactions. These third parties are attributable to the Creator and act exclusively on the Creator’s behalf, under the Creator’s direction, and under the Creator’s ongoing supervision.

7.6 The Creator is entitled to use artificial intelligence (AI) technologies in the creation, editing, management, and publication of content, as well as in other activities related to their Creator Account. In doing so, the Creator agrees to comply with all applicable legal requirements. In particular, the Creator is solely responsible for observing and fulfilling any labeling, transparency, and disclosure obligations related to AI-generated or AI-edited content. Responsibility for the use of AI and the content created or edited using it remains exclusively with the Creator.

7.7 When using the chat function, the Creator is expressly prohibited from misrepresenting the identity of the respective active chat partner. The Creator is obligated to disclose transparently and unambiguously that third parties or AI may be involved in the current chat. If the Creator violates this obligation, they shall indemnify the Provider against all resulting claims by third parties and hold the Provider harmless in this regard. Furthermore, any use that amounts to a complete or de facto transfer of the Creator account to third parties, occurs outside the Creator’s control, or violates these Terms of Use, applicable law, or MALOUM’s Community Guidelines is prohibited.

8 Prohibited Conduct and Content

8.1 The use of the services—in particular the messenger function and the content published on MALOUM—to directly or indirectly refer to, promote, or redirect users to third-party content, offers, platforms, or services of a commercial or non-commercial nature outside the platform is prohibited. This applies in particular to the sharing of links, usernames, contact information, or other references intended to direct users to external communication channels, websites, platforms, or payment processing systems outside of MALOUM. A violation of this provision, as well as any activities that are not consistent with the Terms of Use, constitutes good cause and entitles the provider to immediately suspend the affected account and to terminate the contractual relationship for cause.

8.2 The publication, distribution, provision, or communication of illegal, immoral, discriminatory, or otherwise objectionable content, as well as corresponding behavior in the context of using the services—particularly in chat—is strictly prohibited. This applies regardless of whether the content consists of written, audio, or audiovisual expressions, or animated, drawn, computer-generated, or real-life depictions. The following content and behaviors, in particular—but not exclusively—are prohibited:

8.2.1 Content that incites hatred, is discriminatory, racist, xenophobic, subversive, or glorifies violence, as well as content or statements shared in the chat

8.2.2 Child pornography, as well as content or statements shared in the chat

8.2.3 Content, statements, or other material shared via the messenger function that depicts, encourages, or condones non-consensual sexual acts, violence, brutality, atrocities, incest, extreme BDSM, or human trafficking

8.2.4 Promotion of cults, groups that glorify violence, or other questionable organizations or those under increased government scrutiny

8.2.5 Any form of automated access to the online content platform via external programs

8.2.6 Promotion of competing platforms

8.2.7 Poaching fans or creators from competing platforms

8.2.8 Recruiting creators for the purpose of agency, management, or service provision

8.3 If the creator violates the provisions of Section 8.2, the provider reserves the right to:

8.3.1 issue a warning to the creator

8.3.2 delete the Creator’s relevant content, statements, and material,

8.3.3 to terminate the Creator’s framework agreement for good cause and to temporarily suspend or permanently delete the Creator’s account,

8.3.4 to report the facts of the matter to law enforcement authorities in cases of serious misconduct.

8.4 Furthermore, the Provider reserves the right to delete the Creator’s account and terminate the contractual relationship for good cause if the Creator commits a gross breach of contract. In addition to the conduct described in Sections 8.1 and 8.2, this includes, in particular, repeated violations of the provisions of these Terms and Conditions, spamming, harassment, or any activities that pose a threat to the safety or well-being of other users or the online content platform.

9 Liability for Breach of Contract and Contractual Penalty

9.1 The Creator is fully liable to the Provider for all actions, omissions, content, statements, and interactions that take place via the Creator Account, as well as for all damages arising from non-compliance with these Terms of Use. In the event of a breach of contract, the Creator agrees to pay a lump-sum contractual penalty of EUR 500.00. This does not preclude the right to claim additional damages.

9.2 The Provider reserves the right to first satisfy any financial claims against the Creator from the Creator’s unpaid balance.

9.3 The Provider reserves the right to withhold any revenue earned by the Creator that was generated as a result of actions in breach of this agreement.

9.4 The Creator agrees to indemnify the Provider against all third-party claims, regulatory actions, and any resulting damages, costs, and expenses—including reasonable legal fees or defense costs—to the extent that these arise from or in connection with unlawful or breach-of-contract actions by the Creator or third parties authorized by the Creator.

10 Limitations on the Availability of the Online Content Platform

10.1 The Provider will make every reasonable effort to keep the online content platform, including all its functions, available and up to date with the latest technology, and in particular free of viruses and malware. Nevertheless, due to force majeure, the fault of third parties, or other events beyond the Provider’s control, the Online Content Platform may experience downtime and/or maintenance work that impairs its use.

10.2 The Provider makes no guarantee of uninterrupted availability of the platform and is not liable for temporary restrictions, outages, or disruptions, unless these result from intentional or grossly negligent conduct on the part of the Provider. Liability for indirect damages, consequential damages, or lost profits is excluded to the extent permitted by law.

11 Creator Ranking (Top 100 Creators)

11.1 The online content platform offers a creator ranking system that ranks Creators in a list viewable on the online content platform; this list ranks the 100 most successful Creators. The ranking is determined based on a series of engagement criteria, as well as on revenue generated and the quality of the content.

11.2 The Provider reserves the right to change, optimize, or abolish the criteria and the ranking system as a whole at any time and without prior notice to the Creator.

11.3 The Provider reserves the right to inform Creators of any significant changes to the ranking system that could materially affect their position within the ranking.

12 Deleting Content

12.1 With regard to active subscriptions, the deletion of content is at the sole discretion of the Creator. The Creator may delete such content from their creator profiles without notifying the Provider. The user acknowledges that the Provider bears no liability for the deletion of creator content.

13 Provider’s Rights of Use and Exploitation

13.1 The Creator grants the Provider, free of charge, a right of use and exploitation with no geographical restrictions and limited in duration to the term of the usage agreement for all types of use and exploitation known at the time of upload.

13.2 By uploading their content (images, videos, etc.) to the online content platform, the Creator expressly grants the Provider the non-exclusive right of use and exploitation to make this content available to users of the online content platform (including the Creator’s fans and subscribers to their channel), whether free of charge or for a fee, to make it publicly accessible, and to publicly distribute it. The right of exploitation also includes the right to make content available to Fans and to grant Fans a perpetual right of use to downloaded content beyond the term of the contractual relationship between the Provider and the Creator. The Provider’s rights terminate upon the expiration of the Creator’s user agreement.

13.3 In the event of extraordinary termination by the Creator, the Provider’s described right of use and exploitation—notwithstanding Sections 5.1 and 5.2—shall not terminate until the expiration of the last subscription held by a Fan with respect to the content or channel of the creator who was subject to extraordinary termination (see Section 5.8).

13.4 Furthermore, the Creator grants the Provider the right, without any time or location restrictions, to use the uploaded Content for advertising and marketing purposes and to edit it at its discretion (in particular by inserting logos, watermarks, web links, and by editing it together with other Content).

13.5 The Creator warrants that—subject to the obligation to indemnify and hold the Provider harmless from any third-party claims—he or she is entitled to grant the Provider all rights of use and exploitation to the works uploaded by him or her.

14 Sale of Physical Products in the Webshop

14.1 The Provider operates a web shop on its online content platform where physical products created by Creators are sold to fans on behalf of and for the account of the Provider and are linked to the Creator’s channel. Direct sales by Creators in the web shop for their own account and/or in their own name are not permitted.

14.2 If a Fan purchases a product linked to the Creator’s channel in the web shop, the Creator must, at the Provider’s request, ship the product to the Fan on behalf of the Provider. The Creator must handle the shipping of the product personally. The outer packaging of the product must list the Provider (neolime GmbH) as the sender and the Provider’s mailing address—“Kolonitzgasse 2/54, 1030 Vienna, Austria”—as the return address. The outer packaging of the product must not contain any references to the Creator’s identity or address.

14.3 Subject to the Creator’s obligation to indemnify and hold harmless the Provider and the Fan, the Creator warrants that the product possesses all the characteristics described in the Creator’s product description, may be sold within the European Union, and that no third-party rights of any kind exist with respect to the product that would prevent its sale.

14.4 The Creator is free to set the product price for sale in the online store.

14.5 Shipping costs are added to the product price and, along with the delivery terms, can be found in Appendix A:/

14.6 The Creator grants the Provider the right to advertise the products provided to the Provider using the Creator’s content (which may be edited) and name.

14.7 The Creator is responsible for creating the product profile in the online store, including images. By creating the product profile and listing the product in the online store, the Creator expressly declares their consent to the Provider selling the product to a Fan in the Provider’s own name and on the Provider’s own account.

14.8 The Provider reserves the right, at its sole discretion, to refuse to accept products for sale in the online store, particularly if a product violates the Provider’s eligibility requirements as set forth in Appendix B:/

14.9 Unless otherwise specified in this section regarding physical products, the provisions set forth in these Terms of Use for digital content apply mutatis mutandis to the sale of physical products in the online store. This applies not exclusively, but in particular, to the commission and billing provisions as well as the prohibition of certain content.

14.10 The Creator agrees not to upload any images containing adult content (18+), pornographic content, content that glorifies violence, or other content harmful to minors to the online store.

14.10.1 By accessing the online store, the user declares and confirms that they have reached the age of majority.

14.10.2 The transfer of products purchased through the online store, as well as making product images, product descriptions, or other content from the platform available to persons under the age of 18, is prohibited.

14.10.3 The Provider reserves the right to temporarily suspend or permanently delete user accounts if there is reasonable suspicion that the age restriction is being circumvented, inaccurate age information has been provided, or products, product images, product descriptions, or other content from the web shop are being made available to persons under the age of 18 in violation of the provisions of Section 14.10.

15 Pricing and Commission Terms, Settlement with the Creator

15.1 The Creator is entitled to freely determine the price/fee for all subscriptions to their content as well as the price of content available for individual purchase within a price range set by the Provider for all Creators. The net revenue generated by the prices set in this manner (excluding VAT and the service fee pursuant to Section 15.3), to the extent it relates to content from a specific Creator (“Creator Revenue”), serves as the basis for calculating that Creator’s commission entitlement.

15.2 The price paid by the Fan is composed as follows:

15.2.1 Creator Revenue

15.2.2 Commission for the Provider

15.2.3 Flat-rate service fee

15.2.4 Statutory taxes and fees

15.3 For each paid purchase, the Provider charges Fans a service fee equal to 15% of the price set by the Creator, in addition to that price. The service fee is shown separately to the Fan during the ordering process and is paid in full to the Provider for website maintenance. The Creator is not entitled to any share of this service fee.

15.4 By default, the Creator’s commission entitlement amounts to 80% of the monthly creator revenue generated. This corresponds to a payout of 69.5% of the net price actually paid by the Fan (including the service fee). The remaining 20% of the Creator revenue is retained exclusively by the Provider as compensation for operating the platform and its services and is not paid out to the Creator (commission). The Provider and the Creator may enter into a separate special agreement under which the Creator's commission ranges from 60% to 100% of the Creator's revenue. Such a special agreement requires the express written consent of both parties and applies exclusively between the provider and the respective creator.

15.5 The Creator’s commission entitlement arises within three days of the actual receipt of a payment from the Fan for a single view or a subscription. In their user account, the Creator can view payments made for their content and their commission statements.

15.6 In the event of extraordinary termination, the Creator forfeits their commission entitlement for all claims that have already accrued against the Provider as of that time but have not yet been paid by the fan to the Provider.

15.7 Commission payments shall be made no later than the end of the calendar month following the month in which the claims arose. If the Creator’s commission earnings for a given month fall below EUR 30.00, this amount is carried over to the following month and paid out in full in the month in which the accumulated commission earnings exceed the EUR 30.00 threshold. The Creator agrees to the credit memo described in this section being issued to the bank account details provided by the Creator in their account.

15.8 If the Creator indicates during registration or at a later date that they are eligible for input tax deduction in Austria and provides the Provider with supporting documentation to that effect, all commission amounts are understood to be exclusive of statutory value-added tax. The taxation of commissions paid to the Creator and the payment of any applicable taxes thereon are the sole responsibility of the Creator.

15.9 In the event of chargebacks to Fans caused by the Creator’s failure to perform or by a service that deviates from the agreed-upon service, the Provider expressly reserves the right to have the Creator bear these costs in full. In such a case, the service fee will be retained by the Provider.

15.10 The Provider permits payments to be made to third parties, such as agencies or the Creator’s managers, provided the Creator has given their express consent. The Creator agrees to ensure that such third parties comply with the Terms of Use. The Provider is not liable for any disputes between the Creator and the third party regarding the terms of payment. The Creator agrees to indemnify and hold the Provider harmless from any claims or legal violations arising therefrom.

16 General Provisions

16.1 This Agreement is governed exclusively by the laws of the Republic of Austria, excluding its conflict-of-laws provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG). For all disputes arising out of or in connection with this Agreement, including those regarding its existence or non-existence, the exclusive jurisdiction of the competent court in Vienna is agreed upon, to the extent permitted by law.

16.2 The language of the contract is German. Only the German version of these Terms of Use is authoritative; translations are provided for informational purposes only.

16.3 Should any individual provisions of these Terms of Use be or become invalid, unenforceable, or void in whole or in part, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, a valid provision shall be deemed agreed upon that most closely approximates the economic purpose of the original provision. The same applies in the event of a gap in the provisions.

16.4 Amendments and additions to this agreement, including these Terms of Use, must be in writing to be effective. This also applies to any waiver of the written form requirement itself, unless mandatory law provides otherwise.

As of July 8, 2026

APPENDIX A :/

Shipping Cost Table and Delivery Terms for Physical Products in the Webshop

The Creator specifies the delivery range and the amount of shipping costs. Worldwide delivery is possible if specified by the Creator. Shipping costs must be based on the actual prices charged by standard delivery service providers.

Orders are delivered exclusively via shipping.

In the event of a reshipment due to an incorrect address provided by the buyer, the Provider reserves the right to subsequently charge the flat-rate shipping fee.

APPENDIX B:/

Prohibited Products

Illegally copied and counterfeit goods

– Decoding/decryption tools

– Hardware or software primarily intended to unlawfully access copyright-protected content

– Illegally copied goods of all kinds (e.g., pirated copies, music, movies, photos, software, game consoles, etc.)

– Stolen goods and goods obtained through receiving stolen property

– Counterfeits, imitations, and replicas (e.g., watches, handbags)

Illegal sexual content: violence, rape, lack of consent, hypnosis, intoxication, sexual coercion, and torture

Medical products, addictive substances, tobacco

– Addictive substances (e.g., drugs, narcotics, HHC flowers and products containing them, etc.)

– Medications, sexual enhancement drugs, medical devices, prescription drugs, medical products of all kinds (pharmacy-only medications are permitted only under a marketplace package agreement)

– Human organs, bodily fluids, and human remains

– COVID-19 test results and corresponding documentation

– Tobacco products (e.g., cigarettes, cigars, tobacco, e-cigarettes and their components, e-liquids, and devices that resemble e-cigarettes in form and/or function)

Nazi-related items and political content

– Listings containing Nazi content (e.g., “Mein Kampf,” medals, uniforms, magazines, including censored items) and goods bearing Nazi symbols or identifying marks

– Listings containing calls to political or religious action

Prostitution

– Personal ads intended for prostitution

Weapons and explosive materials

– Firearms and firearm accessories (e.g., ammunition, silencers)

– Explosive substances and explosives (e.g., fireworks, deployed airbags, and seatbelt pretensioners)

– Throwing stars, stun guns, Tasers, defensive sprays (e.g., pepper spray, tear gas)

– Items that resemble firearms in appearance or function (e.g., soft guns)

Prohibited chemicals, poisons, and waste

For example, any substances listed in Annex XVII of the REACH Regulation (e.g., asbestos-cement sheets for roofs and walls, other asbestos-containing materials) as well as substances and mixtures in accordance with Regulation (EU) 2019/1148

– Disposable containers containing fluorinated greenhouse gases as defined in EU Regulation 517/2014

– Waste (provided it is sold or given away to individuals without the appropriate authorization)

Uniforms

– Uniforms and other items with corresponding features (e.g., police, customs, lock supervision)

– Uniforms, badges, and other items of clothing bearing Nazi symbols or identifying marks

Animals and plants

– Animals that are not advertised by authorized persons

– Listings that violate the Animal Welfare Act

– Protected flora and fauna not covered by CITES

– Ornamental hemp plants and CBD flowers are permitted only under a Marketplace package agreement

– Archaeological finds

– Dog and cat fur

– Dead animals (e.g., including for animal feed)

– Electric shock collars for animals

– Docking of animals or docked animals (except for animal welfare organizations)

– Primates

– Wild-caught animals

– Animals labeled in any way as suitable gifts, e.g., for Christmas

– Animals offered in exchange for other animals, goods, or services (except farm animals for farm animals)

– Kittens and puppies that cannot be viewed on-site at the breeder’s or seller’s location together with their mother (except for pet stores and animal welfare organizations)

Investments, securities, documents, and gambling, etc.

– Loans, credits, and other forms of financing

– Securities and certificates

– Official identification documents (e.g., driver's license, ID card, passport)

– Credit and debit cards

– Currently valid coins and banknotes (excluding collector’s coins)

– Purchase and sale of pawn tickets

– Cryptocurrencies / NFTs

– Gambling

– Mystery boxes and similar items

– Current FIFA World Cup and UEFA European Championship tickets

– Social media accounts, classified ad user accounts, account sharing, and similar items